How to Deal with a Negative Yelp Review
One of the drawbacks of online reviews for local businesses is that despite your best efforts to provide excellent customer experiences, bad reviews can still happen. Since Yelp is one of the most popular local business directories, chances are that will be where your ...
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Google My Business Experiments With Chat Messaging In Search Results
Recently, Google has been making some interesting changes to their Google My Business platform. Not too long ago they introduced the Posts feature that allows businesses to promote discount offers, events, new offerings, content pieces, and other incentives to online ...
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How To Use Google My Business Posts To Bring In New Customers
If you're a small business owner, you already know that getting your message in front of new prospective customers is hard. Luckily, the folks over at Google just released a tool that makes it a bit easier. They call them ...
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The Importance of NAP For Your Local Business Listings
Before you go out and start registering your small business with the top online directories, maps, GPS devices, social networks, and search engines, it's important to stop and think about NAP. NAP simply stands for Name, Address, and Phone for your local business. In this post, we're going to look at what it is and why it matters, how to ensure you do it correctly, and what happens if you don't keep it in mind when marketing your small business.Why NAP MattersThe Name, Address, and Phone you use for each location of your business should stay consistent across the web ...
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How Local Businesses Can Get the Most from Yelp Reviews
Most local businesses have one thing in common - they have a listing on Yelp, whether they want one or not. Yelp is one of the most popular online directories for local businesses, collecting information from specific data providers to create profiles of as many local businesses as possible. These profiles can be discovered by customers of the business so that the customer can leave reviews for the local business that other customers can use to determine whether they want to choose that local business or their competitors for specific products and servicesOne of the most challenging things ...
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